Privacy Policy

PRIVACY POLICY

At Rangnavi, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase through our website.

INFORMATION WE COLLECT

When you visit our website or place an order, we may collect information such as:

• Full name
• Billing and shipping address
• Email address
• Phone number
• Order and transaction details
• Product preferences and purchase history
• Information you provide when contacting customer support
• Device, browser, IP address, and website usage information through cookies and similar technologies

We only collect information that is reasonably necessary to operate our website, process orders, provide customer service, and improve our services.

HOW WE USE YOUR INFORMATION

We may use your information to:

• Process and deliver your orders
• Confirm and communicate order details
• Provide customer support
• Process returns, refunds, and exchanges
• Send important information regarding your orders
• Improve our website, products, and customer experience
• Detect and prevent fraud or unauthorized activity
• Comply with applicable legal and regulatory requirements
• Send promotional communications where permitted and where you have provided appropriate consent

PAYMENT INFORMATION

Payments made through our website may be processed by third-party payment service providers. Rangnavi does not generally store complete debit card, credit card, or banking credentials on its own servers.

Payment information is handled according to the security and privacy practices of the relevant payment service provider.

SHARING OF INFORMATION

We may share necessary information with trusted service providers who help us operate our business, including:

• Payment processors
• Shipping and logistics partners
• Website and technology service providers
• Customer support providers
• Fraud-prevention and security services
• Government authorities where required by law

We do not sell your personal information to third parties for their independent marketing purposes.

COOKIES

Our website may use cookies and similar technologies to:

• Keep your shopping cart functioning
• Remember preferences
• Understand website traffic
• Improve website performance
• Provide relevant marketing and advertising

You may control cookies through your browser settings, although disabling certain cookies may affect some website functionality.

DATA SECURITY

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no internet-based transmission or electronic storage system can be guaranteed to be completely secure.

DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, providing customer service, resolving disputes, maintaining business records, and complying with legal obligations.

YOUR RIGHTS

Depending on applicable law, you may have rights regarding your personal information, including requesting access, correction, or deletion of certain information, or withdrawing consent where applicable.

You may contact us using the details below for privacy-related requests.

CONTACT INFORMATION

Rangnavi
132 Bawdi Ka Bas Sanganer, B56,
Jaipur, Rajasthan - 303004, India

Email: vishalsaini08101998@gmail.com
Phone: +91 77928 07395

GRIEVANCE CONTACT

Vishal Saini - Grievance Officer
Email: vishalsaini08101998@gmail.com
Phone: +91 77928 07395

Rangnavi may update this Privacy Policy from time to time to reflect changes in our services, technology, or applicable laws.