Return & Refund Policy

RETURN & REFUND POLICY

At Rangnavi, we want you to be satisfied with your purchase. If you receive an eligible product that is damaged, defective, incorrect, or does not match the product ordered, you may request a return.

RETURN WINDOW

Return requests must generally be submitted within 7 days of delivery.

To request a return, contact us at:

vishalsaini08101998@gmail.com

Please include your order number, reason for return, and clear photographs or videos of the product where applicable.

ELIGIBLE RETURNS

A product may be eligible for return if:

• You received the wrong product
• The product is damaged or defective
• The product is materially different from what was ordered
• The product has a manufacturing defect

RETURN CONDITIONS

For a return to be accepted:

• The product must be unused and unworn
• The product must be in its original condition
• Original tags must be attached
• The product should be returned with original packaging where reasonably possible
• The product must not have been washed, altered, stained, damaged, or used

Products showing signs of use, washing, alteration, perfume, makeup, stains, or damage caused after delivery may not qualify for a return.

NON-RETURNABLE ITEMS

For hygiene and product-specific reasons, certain products may be non-returnable.

These may include products clearly marked as Final Sale or Non-Returnable on the product page.

Any product-specific return restriction will be communicated on the relevant product page.

WRONG OR DAMAGED PRODUCT

If you receive an incorrect, damaged, or defective product, please contact us as soon as possible.

Where the issue is verified as being attributable to Rangnavi or the delivery process, Rangnavi will arrange the appropriate resolution, which may include replacement or refund.

CHANGE OF MIND

Returns due to change of mind, incorrect size selection, or personal preference may be subject to our return conditions and applicable return shipping charges.

Please check the product-specific return information before placing your order.

REFUNDS

Once the returned product is received and inspected, we will notify you regarding the approval or rejection of your refund.

Approved refunds will generally be processed within 5-7 business days after return approval.

The time required for the amount to reflect in your account may additionally depend on your bank or payment provider.

REFUND METHOD

Where possible, refunds will be issued to the original payment method used for the purchase.

For certain payment methods or circumstances, an alternative refund method may be used where appropriate.

CANCELLATION

You may request cancellation before your order has been dispatched.

Once an order has been dispatched, cancellation may no longer be possible and the return policy will apply.

CONTACT

Rangnavi
132 Bawdi Ka Bas Sanganer, B56,
Jaipur, Rajasthan - 303004, India

Email: vishalsaini08101998@gmail.com
Phone: +91 77928 07395